Protecting your private information is our priority. This Privacy Policy applies to freshpawscleanup.com and Fresh Paws Pet Waste Services, and governs data collection and usage. By using our website, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with products and services, Fresh Paws may collect personally identifiable information, such as your:
- First and last name
- Mailing and physical address
- Email address
- Phone number
- Information about your home such as gate locations and areas to be cleaned
- Information about your pets including names and birthdays
If you purchase Fresh Paws products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Fresh Paws may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, and location.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services, such as registering for an account, sending us an email message, or submitting payment information when ordering services.
Use of Your Personal Information
Fresh Paws collects and uses your personal information to operate and deliver the services you have requested.
Fresh Paws may also use your personally identifiable information to inform you of other products or services available from Fresh Paws and its affiliates.
Fresh Paws uses the data we collect to operate our business, analyze performance, and continue providing quality service. By using our services, you give Fresh Paws permission to use collected information for advertising and marketing purposes. This may include sending promotional communications, targeted advertising, and presenting you with relevant offers.
Sharing Information with Third Parties
Fresh Paws does not sell, rent, or lease its customer lists to third parties.
Fresh Paws may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fresh Paws, and they are required to maintain the confidentiality of your information.
Fresh Paws may utilize user information on third-party advertising platforms such as Google Ads, Facebook Ads, or other social media sites and marketing channels. Fresh Paws may also conduct user surveys with third-party software.
Fresh Paws may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process; (b) protect and defend the rights or property of Fresh Paws; and/or (c) act under exigent circumstances to protect the personal safety of users or the public.
Opt-Out of Disclosure to Third Parties
You have the right to opt out of the disclosure of your personal information to third parties for business purposes. If you exercise your right to opt out, we will refrain from disclosing your personal information unless you subsequently provide express authorization.
To opt out, email info@freshpawscleanup.com.
Tracking & Cookies
Fresh Paws may keep track of the websites and pages our users visit in order to determine what services are the most popular. This data is used to deliver customized content and advertising.
Information about your computer hardware and software may be automatically collected, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used to maintain quality of service and provide general usage statistics.
Our website may use "cookies" to help personalize your online experience. A cookie is a text file placed on your device by a web page server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. You have the ability to accept or decline cookies through your browser settings. If you choose to decline cookies, you may not be able to fully experience all features of our website.
Security of Your Personal Information
Fresh Paws secures your personal information from unauthorized access, use, or disclosure. When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.
Right to Deletion
On receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to do the same.
We may not be able to comply with deletion requests if the information is necessary to: complete a transaction, detect security incidents or fraudulent activity, debug errors, comply with a legal obligation, or otherwise use your information internally in a lawful manner compatible with the context in which you provided it.
SMS/Text Communications
Users who request a quote on freshpawscleanup.com and provide their phone number agree to receive automated calls and text messages from Fresh Paws, including for marketing and promotional purposes.
You may opt out of these messages at any time by replying "Stop" to any SMS message or emailing us at info@freshpawscleanup.com. Message and data rates may apply. Message frequency varies.
Email Communications
From time to time, Fresh Paws may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and other general communication.
If you would like to stop receiving marketing or promotional emails, you may opt out by clicking the "Unsubscribe" button in any email or contacting us directly.
Children's Privacy
Fresh Paws does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Links to Other Websites
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to read the privacy statements of any other site that collects personally identifiable information.
External Data Storage
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Changes to This Privacy Policy
Fresh Paws reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by sending a notice to the email address on your account, by placing a prominent notice on our website, and/or by updating this page. Your continued use of the website and services after such modifications constitutes your acknowledgment and acceptance of the modified Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- By phone: 859-429-0064
- By email: info@freshpawscleanup.com
Effective as of January 1, 2026